Unblock Account

NOTE: If you are a professional account holder on DS-Connect®, please use this link to unblock your account.

Please complete the form below if you have received an email stating that your account has been blocked due to inactivity.

If you have received an email stating that your password needs to be reset, please do not use this form. Log into the website using your username, old password or expired password, click on My Profile, then Account Info, then Update Your Account link. Scroll down the page, enter a new password (enter it twice), then click Update.

If you cannot remember your username and/or password, please click on Forgot Login? link on the upper right corner of the homepage.

For any questions or concerns please contact the DS-Connect® Registry Coordinator at DSConnect@nih.gov for assistance.

*The fields with the red asterisk below are required and must be filled in to enable submit button.


For future reference, logging in and changing your password at least once every 10 months will ensure that your password does not expire and that your account remains active. This can also be a great time for you to update any of the information you have entered!

If you have any questions at all, please email the Coordinator at DSConnect@nih.gov.